State Farm® Insurance Agent Kim Musser

"Kim has been my agent for many years. She and her staff are always helpful."

"Kim, Cristina & her entire team are amazing! I've been with Kim since I was a child while on my Dad's plan growing up. Once I started my own family, we started our own plan with Kim and couldn't be more happier. Her entire team is very responsive and helpful. I recently got into a minor car accident and Kim went above and beyond to give me the best experience possible. I couldn't be more thankful to have Kim as my phenomenal Agent!"

"Easy to work with"

"I have been with Kim Musser for years. The process is always fast and easy. Their rates are very good and customer service is always excellent. They respond to emails, calls or text messages with great clarity. Bart helps me all the time. I highly recommend them for any type of insurance you are looking for."

"I am extremely pleased with the excellent customer service I receive from my State Farm agent Cristina Vazquez-Ritter who works for Kim Musser State Farm. Cristina is very knowledgeable about my policy options. I can rely on her for fast, efficient and professional service. She is a nice and friendly person which makes it pleasant and easy to work with her."

"Our experience with Kim's office has been great. Her staff is extremely professional, responsive, knowledgeable and helpful. Highly recommend."

"I had a wonderful experience with Nathalie. She is both thorough and courteous. Insurance can be daunting but Nathalie made it an easy process from start to finish and continues to follow up with me to make sure it's done correctly. I truly appreciated her sense of humor which really helped brighten a tough day!"

"Absolutely impressed with this office's service, and in particular Cristina V. She has navigated a tangled, and frankly ridiculous, issue I'm having with the MVA with what she portrays as ease and indefatigable skill. From the first day I called to over a month later, she has treated me like it's my first time walking through the door and that my business is important to her. I'm happy I went with Kim Musser's office and found such a helpful advocate. Thank you, Cristina!"

"Very pleasant workers in this office!"

"Very responsive, helpful, and friendly staff!"

"I have been with State Farm since I started driving 27 years ago. This office staff is very friendly and always doing what it takes to help with whatever need my family and I have. Christina and Holly are my go-to’s for everything insurance!!!"

"Cristina Vazquez-Ritter Is amazing!!!! She has always been so helpful and so responsive. Kim Muser has a great group to work with :)"

"The staff at Kim’s office are just awesome! They will respond to any query, information or action, almost immediately. They will also research best practices to get the most for your buck."

"I switched insurances to SF recently. I had a few questions aftering signing up for a policy and seeing changes to my billing about a month and a half in. Bart Cookus was not very helpful via email- so that is why I am giving 4 stars. BUT, when I called the office, Cristina Vazquez-Ritter picked up and WOW! She is your BEST agent. Do whatever you can to keep her at all costs. If you are looking for a great customer service, speak with her!!! She answered my questions/concerns quickly and with ease- not only did she resolve everything for me, but she was a breath of fresh air. Cristina's support reassured me that if anything ever did happen, I know I was going to be taken care of in the right way. Seriously, she is wonderful and single handedly the reason I am staying with State Farm. Cristina- THANK YOU. You are a blessing."

"Outstanding customer service! If I could give 10 stars that wouldn't be enough. Always promptly answers any question I have and very knowledgeable. A big thank you for being so patient with me and being there whenever I need anything."

"Terrific with answering all my questions. Nathalie is very responsive and makes sure you understand everything! She is also soooo nice!"

"Our family was overpaying for car insurance. I had the opportunity to inquire about new auto policies from numerous companies. Bart from State Farm provided me with the same coverage as my previous auto policy for three cars and saved me $282 a month. I was so impressed, I suggested they change the slogan from "Jake From StateFarm" to Bart From StateFarm. We look forward to long professional relationship."

"I Call State Farm since I was very frustrated with my current policy with another agency. The policy went up $150.00 more a month, after calling before I put a claim through which wasn't my fault.
I spoke with Bart at the Musser office. We laughed, he was very patient and heard my concerns.
The process was over the phone. He explained everything thing that he was doing. I received a follow up phone call once I received hard copies of the policy to make sure everything was right."

"I recently switched my car insurance to State Farm and I want to put in a good word for Cristina and Andrea. They were able to get me a good rate and were very efficient at their job. Thank you very much lady's !"

"I recently moved to the area and needed renter's insurance for my new home. I was able to call and speak with Bart, who is super helpful and got me squared away easily! 10/10 experience"

"I called Kim Musser state farm agency for a condo policy coverage and i had a very personal attention over the phone by Bart Cookus he took the time to explaining all the details and needs of my condo policy coverages providing excellent customer relationships I'm sure this agency will provided great customer service for you're insurance needs
thanks Bart!"

"I’m writing this review based on personal experience. It’s been multiple years that I haven’t received my cars insurance or businesses insurance but instead I received past due payments emails and cancellations emails. I did call multiple times and updated my addresses but year after year it hasn’t happened. Today Kim answered “we don’t send it from here stat farm corporate send it and I can not responsible what they put in you mail box” you absolutely correct but your responsibility is to find out why your customer don’t receive renewal notices year after year. I have excellent experience with Burt ( agent employee)."

"Bart Cookus responded within a day to my online inquiry and was able to put together a plan that allowed me to consolidate my home and auto insurance needs into a comprehensive and cost effective package. The process was very easy."

"They all are awesome"

"Very friendly, patient staff, anytime I have to deal with them nothing is ever a problem .Company take care immediately!!!"