State Farm® Insurance Agent Kim Musser

"I wish I could write negative star!! Poor management, poor customer service!! They never send the bill for car insurance policy renewal and then they sent messages for policy cancellation! It happened last time and happened this morning. This management are absolutely disgusting!!"

"I recently helped a young man get insurance with State Farm and Bart Cookus was amazing! Bart was extremely responsive, patient and helpful. I’m so glad his office was recommended to me because we couldn’t have had a better experience. Thanks for everything, Bart, I appreciate all of your help!"

"I have 5 policies with State Farm Insurance all through Kim Musser's office. 3 vehicles, my homeowners and a umbrella insurance policy. The discount with multiple policies is impressive, the agents both friendly and professional, and the overall service is second to none."

"I’ve been a client of Kim Musser’s State Farm office for several years and I’ve had a great experience with everyone I’ve interacted with on the team. Bart is the representative I work with most of the time, and I must say, HE. IS. AMAZING. Bart is extremely responsive, professional, yet highly customer service oriented and personable. I feel like Bart is an old friend and he’s always very patient with my many questions and requests. Due to a new home purchase, I recently shopped around with other carriers as part of the process, and I just couldn’t imagine leaving the high-level of support and customer care I regularly receive from Bart!"

"I have been a client of Kim Musser's office for many many years and have had nothing but the best interactions. The staff is very knowledgeable, friendly, and always helpful no matter what my need are. Thank you Kim, Andrea, Nathalie, Cristina, Bart for always taking care of me and my family."

"I have had cars/renters insurance for nearly a year and it has been a wonderful experience! I moved from out of state during the pandemic, but even with offices closed - the staff were very responsive and helpful. There was no interruption of service, and they helped me understand the Maryland car standards that were different than the state I came from. I am keeping my insurance through them even as I move out of the county this spring. They have been super kind and helpful!"

"I have been with State Farm for 45 years. Kim has been my agent for many of those years and never fails to be professional, knowledgeable and extremely friendly. I mostly deal with her staff and they are the most stellar group I have had the pleasure to work with. I feel like we are family. Each one is beyond helpful. They treat you as if you are their only customer, and that goes a long way. My daughters wanted to shop around for their insurance needs and I forbid it. There is no better company and staff than Kim Musser's. You have customers for life."

"I have been with Kim Musser's since she first took over the agency for my previous agent. Throughout the past 20+ years I have always been treated like my business truly matters to them. They have helped me when I needed it the most and been fair and professional in all dealings. Just today I needed help with three different matters and Bart helped me quickly, fairly and with a great attitude! Kim has a top notch team and State Farm has always lived up to its promises. I am grateful and loyal to this agent."

"ive been a state farm customer for 10+ years. ive gone through a few agents trying to find the perfect match and am so lucky I finally found Kim Mussers office! Her staff is incredibly friendly and knowledgeable. Cristina did an excellent job helping me find the perfect life policies for myself and my son and made the process so easy! Jaky is always friendly and handles all questions quick and professionally. I have also met Kim, who was nice enough to personally introduce herself and thank me for my business when visiting their office. I highly recommend this State Farm office for all insurance needs!!"